Tuesday, October 4, 2016
Some Tips Of Netiquette
Practice Networking
Etiquette
The last, but
possibly the most important tool for good networking is to make sure you
observe networking etiquette. Here are a few essentials to remember:
Always respect your
contact's names. Get an OK before you use a person's name as a referral to get
to someone else.
Make sure you call
people at times that are convenient for them. If you're on the East Coast,
don't forget about the three-hour time difference and call someone on the West
Coast at 6 a.m. Don't wake someone at midnight just to "touch base."
Follow through on
your promises. If someone asks for a copy of an article you've mentioned, jot
that request on the back of her or his business card and send the article
within the week. If you offer to give someone a phone number, make sure you
send it. Even if you haven't made specific commitments to your contacts,
communicate with them to stay visible. Send them cards at holiday time, ask
them to lunch "for no reason at all," clip articles you know they
would appreciate and send them with your card. Think of creative ways to keep
in touch.
Thank everyone who
helps you or provides you with leads. At any given meeting, you're bound to
come away with at least three ideas or tips. Thank the people who offered them
with a one-minute phone call or brief handwritten note. It's wise to thank
people for leads and ideas even if their suggestions don't pan out; your
contacts will appreciate the follow-up.
Know more about Netiquette
Netiquette a colloquial portmanteau of network etiquette or
'etiquette, is a set of social conventions that facilitate interaction over
networks, ranging from and to and
Like the network itself, these
developing norms remain in a state of flux and vary from community to
community. The points most strongly emphasized about Usenet netiquette often
include using simple electronic signatures, and avoiding multi posting, cross-posting, off-topic posting,
hijacking a discussion thread, and other techniques used to minimize the effort
required to read a post or a thread. Similarly, some Usenet guidelines call for
use of unabbreviated English[ while users of instant
messaging protocols like SMS occasionally encourage just the
opposite, bolstering use of SMS language. However, many online communities
frown upon this practice.
Common rules for e-mail[4] and
Usenet such as avoiding flame wars and spam are constant
across most mediums and communities. Another rule is to avoid typing
in all caps or grossly enlarging script for emphasis, which is
considered to be the equivalent of shouting or yelling. Other commonly shared
points, such as remembering that one's posts are (or can easily be made)
public, are generally intuitively understood by publishers of Web pages and
posters to Usenet, although this rule is somewhat flexible depending on the
environment. On more private protocols, however, such as e-mail and SMS, some
users take the privacy of their posts for granted. One-on-one communications,
such as private messages on chat forums and direct SMSs, may be considered more
private than other such protocols, but infamous breaches surround even these
relatively private media. For example, Paris
Hilton's Sidekick PDA was cracked in 2005, resulting
in the publication of her private photos, SMS history, address book, etc.[5]
A group e-mail sent
by Cerner CEO Neal Patterson to managers of a facility
in Kansas City concerning "Cerner's declining work ethic"
read, in part, "The parking lot is sparsely used at 8 A.M.; likewise at 5
P.M. As managers—you either do not know what your EMPLOYEES are doing; or YOU
do not CARE ... In either case, you have a problem and you will fix it or I
will replace you."[6] After the e-mail was forwarded to hundreds of
other employees, it quickly leaked to the public. On the day that the e-mail
was posted to Yahoo!, Cerner's stock price fell by over 22%[7] from a
high market capitalization of US$1.5 billion.[8]
Beyond matters of basic courtesy and
privacy, e-mail syntax allows for different types of recipients. The
primary recipient, defined by the To: line, can reasonably be expected to
respond, but recipients of carbon copies cannot be, although they
still might.[9] Likewise, misuse of the CC: functions in lieu of
traditional mailing lists can result in serious technical issues. In
late 2007, employees of the United States Department of Homeland
Security used large CC: lists in place of a mailing list to broadcast
messages to several hundred users. Misuse of the "reply to all"
caused the number of responses to that message to quickly expand to some two
million messages, bringing down their mail server.[10] In cases like this,
rules of netiquette have more to do with efficient sharing of
resources—ensuring that the associated technology continues to function—rather
than more basic etiquette. On Usenet, cross-posting, in which a single
copy of a message is posted to multiple groups is intended to prevent this from
happening, but many newsgroups frown on the practice, as it means users must
sometimes read many copies of a message in multiple groups.
What Is Etiquette
Etiquette is a code of behavior
that delineates expectations for social behavior according to
contemporary conventional norms within
a society, social class, or group.
The French word étiquette,
literally signifying a tag or label, was used in a modern sense in English
around 1750. Etiquette has changed and evolved over the years.
Trivia
Quick Trivia:
We now live in a
fully global society, where it's imperative to have an awareness of cultural differences
as they relate to networking etiquette. We often notice differences within our
own states, and certainly between regions of the nation; but what about
businesses that are networking with businesses in other parts of the world?
Differences in culture
can become stumbling blocks to developing a strong relationship--which is,
after all, the ultimate goal of networking. It becomes very easy for a
"them" vs. "us" situation to develop, and to focus on the
differences as problems that'll hinder working together. It's important to find
things that bring you together--things that are similar for us all. For
example, we all speak the language of referrals, and we all want to do business
based on trust. This transcends many cultural differences.
That said, we should
be aware and prepared for some of these particular cultural differences that
can affect the way we network with other cultures. These can be as simple as
the way we hand out a business card, to as complex as how close we stand to one
another and the usage of specific idioms.
Networking in today's
market takes finesse and knowledge of the culture in which you're networking.
Here are three areas where cultural differences mandate a closer look at
networking etiquette:
Business Card
Etiquette
Exchanging business cards is an essential part of most cultures. In most Asian countries, after a person has introduced him or herself and bowed, the business card ceremony begins. In Japan, this is called meishi. The card is presented to the other person with the front side facing upwards toward the recipient. Offering the card with both hands holding the top corners of the card demonstrates respect to the other person.
Exchanging business cards is an essential part of most cultures. In most Asian countries, after a person has introduced him or herself and bowed, the business card ceremony begins. In Japan, this is called meishi. The card is presented to the other person with the front side facing upwards toward the recipient. Offering the card with both hands holding the top corners of the card demonstrates respect to the other person.
The business card
means much more in the Asian culture than it does here in America; it's truly
an extension of the individual and is treated with respect. Things like tucking
it into a pocket after receiving it, writing on it, bending or folding it in
any way, or even looking at it again after you've first accepted it and looked
at it aren't considered polite and can insult your fellow Asian networker.
Consideration of
"Personal Space"
When networking and meeting others with whom you wish to pursue word-of-mouth marketing, it's crucial to understand the subtle, unspoken dynamics of personal space in every culture. Someone might not even be able to put a finger on what it is that sours the business relationship, when in reality, it's nothing more than discomfort from having his or her "bubble" encroached upon. Some cultural dynamics are fine with close, personal interaction, while others demand a bigger bubble. This is not a point to underestimate.
When networking and meeting others with whom you wish to pursue word-of-mouth marketing, it's crucial to understand the subtle, unspoken dynamics of personal space in every culture. Someone might not even be able to put a finger on what it is that sours the business relationship, when in reality, it's nothing more than discomfort from having his or her "bubble" encroached upon. Some cultural dynamics are fine with close, personal interaction, while others demand a bigger bubble. This is not a point to underestimate.
There are three basic
separations to consider when taking personal space into account. For Americans,
they typically are: public space (ranges from 12 to 25 feet), social space
(ranges from 4 to 10 feet), personal space (ranges from 2 to 4 feet), and
intimate space (ranges out to one foot).
In Saudi Arabia,
their social space equates to our intimate space, and you might find yourself
recoiling while your business associate may get the impression that you're
stand-offish. In the Netherlands, this might be reversed due to the fact that
their personal space equates to our social space. Do your homework and be
sensitive to cultural differences in this area. You may find it interesting to
take a look at how this pertains to dealing with businesspeople at home as we
mix more and more with professionals from other cultures in our everyday
dealings.
Use of Slang
When using slang in a business environment, you might want to keep in mind that what means one thing to us might have no meaning, or a very different meaning, to a businessperson from another culture. I have some personal experiences in this area, some humorous, others quite embarrassing!
When using slang in a business environment, you might want to keep in mind that what means one thing to us might have no meaning, or a very different meaning, to a businessperson from another culture. I have some personal experiences in this area, some humorous, others quite embarrassing!
One of my business
associates and I were talking with his business partner from South Africa. Even
though we were all speaking English, one of the phrases we used caused his
partner to go completely silent. We had both reassured him that we would keep
him in the loop regarding some aspect of the business. It wasn't until two
weeks later that he re-established contact with us and shared that he finally
understood what we really had meant. You see, in his dialect, we had told him
that we would keep him pregnant! Not at all what we had intended, I can assure
you.
In another case, we
learned that some European countries don't have a direct translation for
"word of mouth", so they translate it to "mouth to mouth".
I had to explain that this has a totally different connotation in the United
States. There were a lot of people over here getting quite excited about this
"mouth to mouth" marketing taking place in Europe!
Another example is
that it took me a few minutes to figure out what my Australian associates were
saying when, upon meeting me, they all said (incredibly fast):
"g'daymight". I finally had to ask and was told: "Oh, for our
American friend here--we are saying 'good day mate'."
If you have the
ability to consult with someone in that country who's familiar with that
culture before interacting with their businesspeople, jump at it. It was
invaluable to me to be able to have my Israeli Director in BNI, Sam Schwartz,
coach me regarding the Orthodox Jewish custom of not shaking hands with someone
from the opposite gender. He and his associates effectively coached me on how
to recognize when a businesswoman was an Orthodox Jew by noting if she was
wearing any type of head covering (a normal hat would not have been recognized
by me as this type of indicator, had he not coached me in this), or a
knee-length skirt with opaque tights worn underneath so that no skin was
visible. Again, I wouldn't have even noticed that this was any type of indication,
but he was able to clue me in.
As you have the
opportunity to network with others from different cultures and countries, don't
hesitate because you're not sure how your actions will be interpreted. Do your
homework ahead of time. When I have the opportunity to travel to another
country to do business, I often check in here to be sure I'm not going to make
an inappropriate gesture, remark or other offensive behavior.
Networking basics are
universal. With some care for taking into account those cultural nuances
that'll give you a leg up, you can be assured that your networking etiquette
will be appreciated here at home, and as your business takes you into other
countries.
Additional Rules
Here are some
Additional Rules in Networking Etiquette:
State your name
clearly.
The hardest thing
when networking is to remember people's names. Don't make that already
difficult task harder for the people you are meeting. State your name slowly,
loudly, and clearly. Give them a small and intriguing piece of
information about you to go with your name so they can easily encode it in
their brain.
Always stand when
being introduced.
If you are sitting
down when someone introduces you, show respect and get up from the chair or
table. Don't slouch. Present yourself in a strong and secure manner so you make
a positive first impression.
It's not nice
to point.
Watch your hands when
you are speaking to people. Pointing and over gesticulating can
make people uncomfortable, particularly if you invade their personal
space. Be aware of the actions you take with your body and the proximity of
theirs.
Watch your language.
The world has become
more casual about swearing, but that doesn't mean you have to lead with
the F-word. Even around your fellow New Yorker's and folks from New Jersey
you should keep the four-letter words under wraps until people know you a
little better, and you are more aware of their sensitivities. You @#$% get what
I am saying, @#$%?
Keep your stories clean.
Sure, you might get a
quick laugh with sex or potty humor, since most people can relate. But
don't confuse their laughter with acceptance. You may certainly end up as the
person they want to hang out with for a beer and a laugh. But don't be surprised
when you are passed over for the contract because they don't want you around
their employees and family.
Handshake, don't fist
bump.
Some people may be
irrationally afraid of transmitting Ebola. But in the U.S., a firm handshake
with eye contact is still the proper greeting. Save the high-fives and fist
bumps for casual communication and sporting activities.
Don't interrupt.
When the conversation
gets going, so does your inner voice. And most of the time it's filled with all
the things you are hoping to pitch. Don't let your mouth take priority over
your ears. Let other people finish their thoughts completely. Not only so
you don't appear rude, but also so their inner mind will quiet while you
deliver something relevant.
Be interesting and
brief.
Just because you like
hearing your stories doesn't mean others do, as well. Be sensitive to
others' body language to see if they are engaged or hoping to leave
the conversation. The quicker you can make your point, the easier it is
for them to ask you questions if you struck a nerve.
Keep your
smartphone in your pocket.
When you are in the
physical presence of other people, they should have your attention. Take the
earpiece out of your ear, put your phone on Silent, and be present
with the people in the room. You can check out Tinder or the sports scores
later, after you make some decent connections.
Look people in the
eye and smile.
I personally struggle
with eye-to-eye contact. Not because I am ashamed, but I often stare at
peoples' lips to help me understand them in a noisy room where it is hard to
hear. That being said, I have been working harder to look into their eyes most
of the time. I find it changes the entire emotional dynamic in
a positive way.
Ask if you don't
know.
If you forget a
person's name or don't understand what someone is talking about, get over your
embarrassment and ask. Better to be secure and a little embarrassed
than get caught and appear insincere. Make a joke over your ignorance, and
anyone worth your time will happily respond. Most likely he or she
has been in that position at some point, as well.
Follow up within two
days.
Anyone worthy of your
time is also worthy of your expediency. Don't wait two weeks to follow up and
let people know you enjoyed the conversation. And don't just pitchthem
when you connect. Send them something of value, like a relevant link, so they
know that you were thinking of something beside your own needs.
Rule 8
Rule 8: Be forgiving of other
people's mistakes. Everyone
was a network newbie once. And not everyone has had the benefit of reading this
book. So when someone makes a mistake whether it's a spelling error or a
spelling flame, a stupid question or an unnecessarily long answer be kind about
it. If it's a minor error, you may not need to say anything. Even if you feel
strongly about it, think twice before reacting. Having good manners yourself
doesn't give you license to correct everyone else.This are the Important Rules
in Netiquette. These rules are very important in Netiquette this will guide you
to be a better networking person. Netiquette is a Good Work it helps you
encounters many kind of person.
Rule 7
Rule 7: Don't abuse your
power. Some people in
cyberspace have more power than others. There are wizards in MUDs (multi-user
dungeons), experts in every office, and system administrators in every system.
Knowing more than others, or having more power than they do, does not give you
the right to take advantage of them. For example, sysadmins should never read
private email.
Rule 6
Rule 6: Share expert knowledge It's especially polite to share the
results of your questions with others. When you anticipate that you'll get
a lot of answers to a question, or when you post a question to a discussion
group that you don't visit often, it's customary to request replies by email
instead of to the group. When you get all those responses, write up a summary
and post it to the discussion group. That way, everyone benefits from the
experts who took the time to write to you.
Rule 5
Rule 5: Make yourself look
good online Pay attention to the content of your writing. Be sure you know what you're talking about
when you see yourself writing "it's my understanding that" or "I
believe it's the case," ask yourself whether you really want to post this
note before checking your facts. Bad information propagates like wildfire on
the net. And once it's been through two or three iterations, you get the same
distortion effect as in the party game "Operator": Whatever you
originally said may be unrecognizable.
Rule 4
Rule 4: Respect other people's
time and bandwidth Rule 4 has a
number of implications for discussion group users. Most discussion group
readers are already spending too much time sitting at the computer; their
significant others, families, and roommates are drumming their fingers,
wondering when to serve dinner, while those network maniacs are catching up on
the latest way to housebreak a puppy or cook zucchini. And many news-reading
programs are slow, so just opening a posted note or article can take a while.
Then the reader has to wade through all the header information to get to the
meat of the message. No one is pleased when it turns out not to be worth the
trouble.
Monday, October 3, 2016
Rule 3
Rule 3: Know where you are in
cyberspace Netiquette varies from domain to domain, what's perfectly
acceptable in one area may be dreadfully rude in another. For example, in
most TV discussion groups, passing on idle gossip is perfectly permissible. But throwing around unsubstantiated
rumors in a journalists' mailing list will make you very unpopular there. And
because Netiquette is different in different places, it's important to know
where you are. Thus the next corollary: Lurk before you leap, when you enter a
domain of cyberspace that's new to you, take a look around. Spend a while
listening to the chat or reading the archives. Get a sense of how the people
who are already there act.
Rule 2
Rule 2: Adhere to the same
standards of behavior online that you follow in real life The confusion may be understandable, but
these people are mistaken. Standards of behavior may be different in some
areas of cyberspace, but they are not lower than in real life. Be ethical.
Don't believe anyone who says, "The only ethics out there are what you can
get away with." But if you encounter an ethical dilemma in cyberspace,
consult the code you follow in real life. Chances are good you'll find the
answer. One more point on Netiquette ethics: If you use shareware, pay for it.
Paying for shareware encourages more people to write shareware. The few dollars
probably won't mean much to you, and they benefit all of cyberspace in the long
run.
Rule 1
Sunday, October 2, 2016
Netiquette
What is Netiquette? Simply stated, It's network etiquette that is, the etiquette of cyberspace. And "etiquette" means "the forms required by good breeding or prescribed by authority to be required in social or official life." In other words, Netiquette is a set of rules for behaving properly online. When you enter any new culture and cyberspace has its own culture you're liable to commit a few social blunders. You might offend people without meaning to. Or you might misunderstand what others say and take offense when it's not intended. To make matters worse, something about cyberspace makes it easy to forget that you're interacting with other real people not just ASCII characters on a screen, but live human characters. So, partly as a result of forgetting that people online are still real, and partly because they don't know the conventions, well-meaning cybercasts, especially new ones, make all kinds of mistakes Based on my Research Netiquette has 8 important Rules. This rules are very important in the Netiquette to make your clients more comfortable to you. Here are the Rules in the Netiquette:Rule 1: Remember the Human When you communicate electronically, all you see is a computer screen. You don't have the opportunity to use facial expressions, gestures, and tone of voice to communicate your meaning; words lonely written words are all you've got. And that goes for your correspondent as well. When you're holding a conversation online whether it's an email exchange or a response to a discussion group posting it's easy to misinterpret your correspondent's meaning. And it's frighteningly easy to forget that your correspondent is a person with feelings more or less like your own.
Rule 2: Adhere to the same standards of behavior online that you follow in real life The confusion may be understandable, but these people are mistaken. Standards of behavior may be different in some areas of cyberspace, but they are not lower than in real life. Be ethical. Don't believe anyone who says, "The only ethics out there are what you can get away with." But if you encounter an ethical dilemma in cyberspace, consult the code you follow in real life. Chances are good you'll find the answer. One more point on Netiquette ethics: If you use shareware, pay for it. Paying for shareware encourages more people to write shareware. The few dollars probably won't mean much to you, and they benefit all of cyberspace in the long run.Rule 3: Know where you are in cyberspace Netiquette varies from domain to domain, what's perfectly acceptable in one area may be dreadfully rude in another. For example, in most TV discussion groups, passing on idle gossip is perfectly permissible. But throwing around unsubstantiated rumors in a journalists' mailing list will make you very unpopular there. And because Netiquette is different in different places, it's important to know where you are. Thus the next corollary: Lurk before you leap, when you enter a domain of cyberspace that's new to you, take a look around. Spend a while listening to the chat or reading the archives. Get a sense of how the people who are already there act.Rule 4: Respect other people's time and bandwidth Rule 4 has a number of implications for discussion group users. Most discussion group readers are already spending too much time sitting at the computer; their significant others, families, and roommates are drumming their fingers, wondering when to serve dinner, while those network maniacs are catching up on the latest way to housebreak a puppy or cook zucchini. And many news-reading programs are slow, so just opening a posted note or article can take a while. Then the reader has to wade through all the header information to get to the meat of the message. No one is pleased when it turns out not to be worth the trouble.Rule 5: Make yourself look good online Pay attention to the content of your writing. Be sure you know what you're talking about when you see yourself writing "it's my understanding that" or "I believe it's the case," ask yourself whether you really want to post this note before checking your facts. Bad information propagates like wildfire on the net. And once it's been through two or three iterations, you get the same distortion effect as in the party game "Operator": Whatever you originally said may be unrecognizable.Rule 6: Share expert knowledge It's especially polite to share the results of your questions with others. When you anticipate that you'll get a lot of answers to a question, or when you post a question to a discussion group that you don't visit often, it's customary to request replies by email instead of to the group. When you get all those responses, write up a summary and post it to the discussion group. That way, everyone benefits from the experts who took the time to write to you.Rule 7: Don't abuse your power. Some people in cyberspace have more power than others. There are wizards in MUDs (multi-user dungeons), experts in every office, and system administrators in every system. Knowing more than others, or having more power than they do, does not give you the right to take advantage of them. For example, sysadmins should never read private email.Rule 8: Be forgiving of other people's mistakes. Everyone was a network newbie once. And not everyone has had the benefit of reading this book. So when someone makes a mistake whether it's a spelling error or a spelling flame, a stupid question or an unnecessarily long answer be kind about it. If it's a minor error, you may not need to say anything. Even if you feel strongly about it, think twice before reacting. Having good manners yourself doesn't give you license to correct everyone else.This are the Important Rules in Netiquette. These rules are very important in Netiquette this will guide you to be a better networking person. Netiquette is a Good Work it helps you encounters many kind of person.
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